About me

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Greetings from sunny Los Angeles. My name is Heidi; it's nice to meet you.

I'm a Product Manager by way of User Experience design, so throughout the end to end product development lifecycle, I excel in leveraging the hearts & science of user data while partnering with cross-functional teammates to make insight-backed, impactful product decisions.

In my process, I emphasize documentation, transparency, and collaboration to drive alignment across product extensibility, business impact, and go to market strategies.

A glass door to a bar in Tainan on Shennong Street. The glass door resembles the iPhone passcode screen with a lock and number pad printed onto the larger part of the door.

Experience

Product Manager, Experience

Product Owner

UX Designer

Product & Experience Designer

Freelance

EDUCATION

Certified Scrum Product Owner

Scrum Alliance

User Experience Design Immersive

General Assembly

B.S. International Business & Language + Anthropology

University of La Verne

SKILLS

User stories

Feature prioritization

User flows

Process improvement

Client & stakeholder management

Wireframing & prototyping

SQL

TOOLS

Jira & Confluence

Figma, XD, Sketch

Notion - Notion Essentials Certified

LanguageS

English  🇺🇸

Native

French  🇫🇷

Professional proficiency

Mandarin 🇹🇼

Limited working proficiency

Japanese 🇯🇵

Conversational

Spanish 🇲🇽

Conversational

When I'm not working, I love to read manga, study languages, travel, eat yummy food, and go skydiving. 🤘

Late afternoon view of the Los Angeles skyline from the top of Griffith Observatory.
Young Howl holding a shooting star that he caught during the flashback scene of Howl's Moving Castle. This moment was printed onto a wall decor for the Hayao Miyazaki exhibit at the LA Academy Museum.
An open Japanese language textbook with a notebook of colorcoded Japanese verb conjugations.
A delicious chilled soup at a restaurant by the Opera House of Paris.
A side view of the Cathedral of Strasbourg from a nearby park on a lovely spring day.