I would say that Heidi is the PM that leaders dream of, but that would be shortchanging it. Heidi is the PM that everyone dreams of, from the customer, to engineers, to designers, to fellow PMs and all stakeholders in between. And beyond that she also is an extraordinary human being beyond the craft of product management.
At Byte I had the honor of watching and giving my vocal support to Heidi as she championed our DE&I efforts, all the while absolutely killing it on her teams' and the product department's goals. I also was astonished at how Heidi helped us build a robust user research process that had just barely existed before she arrived.
But back to the product management stuff. Heidi hits all three of the core tenets I look for in product hires: she is adaptable and can pivot on a dime as needed to optimize time-to-value, she is empathetic and is not only willing, but happy to, talk to customers (even the spicy ones) and make them feel heard both in user research sessions, and in her approach to defining new products and features, and lastly, she is high-intelligence, low-ego. Heidi has tremendous data-literacy and can glean valuable insights where many others cannot. In addition, her skills go beyond just the PM sphere and she is more than capable making a prototype or wires when we're resource constrained.
It's obvious that I would recommend Heidi in any product role that any company is lucky enough to find her for. However, Heidi has so many other qualities that make her a fantastic person to work with and be inspired by. Her personality is on display and is infectious and it creates a sense of team pride that so many companies I have worked at yearn for. I would recommend Heidi for any role, unequivocally and enthusiastically.
